Last updated: [2023/3/1] 1. Return Eligibility You may request a return within 7 days if: The item is unused and in original packaging The product is defective or incorrect 2. Non-Returnable Items Used products Customized items 3. Refund Process Contact us at liangtu@okcamx.com Provide your order number and details of the issue Our team will guide you through the return process 4. Refund Time Refunds will be processed within 5–10 business days after we receive the returned item 5. Shipping Costs Customers are responsible for return shipping unless the product is defective or incorrect Original shipping fees are non-refundable 6. Damaged or Defective Items If your item arrives damaged or defective: Contact us within 7 days of delivery Provide photos or videos as evidence We will offer a replacement or a full refund accordingly. 7. Contact Email: liangtu@okcamx.com
